Voice agentsVoiceTelephonyFixed budget
Voice IVR Replacement for an Insurer
Resonant Voice AI · Remote (Global)
$18k fixed
The outcome
Replace the dreaded press-1-press-2 phone tree with a voice agent that understands what callers want and routes or resolves it.
The client
Resonant Voice AI — Remote (Global). A voice agents build we delivered end to end.
The challenge
Build a conversational voice agent to replace a legacy IVR: natural intent handling, account lookups, and clean transfers to the right human team.
What we built
- Design conversational flows that replace menu trees
- Integrate account lookups with low-latency voice
- Handle transfers and fallbacks gracefully
The stack
Stack: a voice/telephony platform, an LLM, and backend API integration.
Want something like this?
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