Support agentsCopilotTool useFixed budget
In-App Copilot for a Design SaaS
Northgate Product Studio · Remote (US/EU)
$16k fixed
The outcome
A copilot that answers 'how do I do X in this tool?' and can actually take the action for the user — support and productivity in one.
The client
Northgate Product Studio — Remote (US/EU). A support agents build we delivered end to end.
The challenge
Build an in-product assistant that answers usage questions from the docs and executes common actions via the app's API, all inside a sidebar UI.
What we built
- Ground answers in product docs with citations
- Expose safe, tool-use actions the copilot can take
- Ship a polished sidebar UX with streaming responses
The stack
Stack: TypeScript/React, an LLM with tool use, and product API integration.
Want something like this?
Tell us what you're building and we'll scope it — most projects start within a week.