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Ongoing retainer
After launch, we run, monitor, and improve what we built — new features, tuned prompts, and evals that keep quality from drifting as the world changes.
Overview
Launch is a milestone, not the finish line
Software — and AI especially — needs care after go-live: models change, usage shifts, and quality drifts if no one's watching. A retainer keeps a senior team on your build so it keeps improving instead of quietly decaying.
Always watched
Monitoring and on-call so incidents are caught and handled fast.
Keeps improving
A steady stream of new features and refinements, not a frozen v1.
Quality holds
Continuous evals and tuning so AI stays sharp as inputs change.
One senior team
The people who built it keep running it — no re-onboarding, no handoffs.
What you get
Tangible deliverables
- Monitoring & on-call for incidents
- Continuous eval & quality tuning
- New features and iterations
- Monthly roadmap & reporting
Built with
Monitoring
TracingDashboardsAlerting
Quality
EvalsPrompt tuningGuardrails
Delivery
RoadmapReportingOn-call
Our approach
How the work goes
1
Onboard
We set monitoring, evals, and a shared roadmap for what happens next.
2
Run
We watch production, handle incidents, and keep quality steady.
3
Improve
New features and tuning land on a predictable monthly cadence.
4
Report
Clear monthly reporting so you always know what changed and why.
Where it fits
Common use cases
- Running a live AI product post-launch
- Keeping evals and quality from drifting
- Shipping a steady feature roadmap
- Monitoring and incident response
- Ongoing prompt and model tuning
FAQ
Frequently asked
- Is there a minimum commitment?
- Retainers are monthly and flexible — we scope the level of support to what your build actually needs.
- What if we only need occasional help?
- We can run a lighter retainer focused on monitoring and incident response, with features as needed.
- Do we keep ownership?
- Always. You own the code and can bring it in-house at any time — the retainer is support, not lock-in.
Related services
View allReady to start your ongoing retainer project?
Send a short brief or book a call. Within one business day you'll have a suggested scope, a timeline, and a ballpark — no obligation.